Delivery Information
Delivery Information

Shipping

 
1) Our delivery times depend on chosen method of delivery and product availability in our store-warehouse. It also depends on distance between our warehouse and the customer(buyer). In all cases we may need to asses all of these factors. It will take usually between 6 to 30 business days,unless it is stated otherwise at the order date. You can also specify exact days and times of delivery on the 30th business day or after,counted from thesubmission date of the order. 
Please note that delivery cost will be added on top of the price of the goods in your cart. Both amounts make up the final cost of your order. The method of delivery and payment will be shown on the screen when submitting personal data.

2) Ordered items will be delivered to the address supplied by the customer.

3) Delivery of goods is made via a contracted carrier or House Outlet Ltd’s own transport.

4) At request of Buyer (received via e-mail), we may send the ordered goods through their selected, preferred carrier. In this case, thetotal shipping costs shall be covered by the customer and our delivery charge will be considered void in full.

5) Furniture is sent in simple self-assembly boxes or in pre-finished elements or is built to your specification (extra costs my apply).                                      

6) Transport cost is quoted automatically at our www shop during the process of online purchase.

7) House Outlet Ltd team will always ensure your goods are delivered to the desired address but they are not in any way obliged to carry the order into the interior of your house, or directly to a room. It is also not a standard that we are going to deliver stock into desired floors of apartments at block buildings or block apartments.   Our driver is responsible for safe delivery of goods to the customer’s address. 

8) The buyer is responsible for ensuring that a product will fit his/her door entry. This should be checked before the purchase. In some cases our product may not be offered as available in flat-pack for the self-assembly, so please check it with us prior to purchase / delivery – as complaints will not be accepted in case this has not been checked prior to placing the order. We will be happy to answer any questions regarding availability of delivery in flat packs.

 

 

DATA CONFIDENTIALITY AND PRIVACY POLICY

a) Personal details of the customer are strictly protected by law. They will not be passed onto a third party.
b) The access to personal details is available to administrator of www.houseoutlet.co.uk only